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Caroline Nguyen

Caroline NguyenCaroline Nguyen

A portfolio of leadership, speaking, recognition, and community impact through my career.

Featured Recognition

Inclusion, Diversity & Equity Recognition Award – Asian Circle

 Issued by National Bank of Canada · July 2024

Recognized for demonstrating curiosity, valuing differences, supporting awareness initiatives, and contributing to initiatives that elevate the Asian community.

LinkedIn Top Community Voice

 Issued by LinkedIn · August 2023

Recognized by LinkedIn for creating high-quality and insightful content that provides value to the professional community.

RBC Royal Performance Awards

 Issued by RBC · June 2020

Recognized for contributions to multiple transformation initiatives, including Fraud Robotics, Chargebacks Automation, Fraud Management Reporting, Collections Queue Management, and other operational improvement initiatives.


Recipient of the RBC Cruise Convention recognition for the Fraud Booster Payments Queue Management Tool.

Speaking & Community Engagements

Panelist – AI & The Future of Technology Careers

OBSIDI Tech Talks | National Bank of Canada · September 2026

Panel discussion exploring how technology professionals can build careers that remain valuable in an era of artificial intelligence, focusing on human judgment, continuous learning, and future-ready skills.

Panelist – AI et l’humain au centre

National Bank of Canada Inclusion Week · June 2026

Panel exploring how artificial intelligence is transforming the workplace while addressing inclusion, bias, trust, and governance to enable responsible and equitable AI adoption.

Panelist – YCPA: Le futur de l’IA : leadership, innovation & impact

Young Chinese Professional Association (YCPA) · June 2026

Panel discussion with students and professionals exploring AI careers, innovation, leadership, and the impact of emerging technologies, including mentorship and knowledge sharing.

Panelist – BN Tech: Quand l’IA rencontre la culture d’entreprise : repenser les biais pour construir

National Bank of Canada · May 2026

Panel discussion on the impact of artificial intelligence, exploring bias, fairness, and the importance of responsible and inclusive AI governance.

Panelist – Avançons ensemble : Résilience, Héritage et Élan

National Bank of Canada · February 2026

Panel celebrating Lunar New Year and Black History Month, highlighting resilience, heritage, courage, and creating opportunities for others.

Moderator – Ascend Canada: Innover et prospérer : L’esprit entrepreneuriat de la communauté panasiat

 Ascend Montreal · October 2025

Moderator for a conversation bringing together entrepreneurs, investors, professionals, and allies to discuss entrepreneurship, innovation, challenges, and success within the Pan-Asian community.

Community Leadership

Founder & Sponsor – Asian Circle Employee Resource Group

National Bank of Canada

Founded and supported initiatives focused on cultural awareness, inclusion, professional development, and community building.

Ambassador – Inclusion & Diversity Self-Identification Campaign #JEMIDENTIFIE #IIDENTIFYMYSELF

National Bank of Canada · July 2023 – October 2025

Supported awareness and participation in diversity self-identification initiatives as part of the organization's commitment to equity, diversity, and inclusion.

Previous Speaking & Community Contributions

  • Toastmasters International
  • LinkedIn Local Montréal
  • Solopreneurs Montréal
  • Association des Femmes d'Affaires du Québec
  • IIBA Côte d'Ivoire
  • Arizona State Museum
  • Stoic
  • Cyber Aegis
  • Chợ Đêm MTL (Vietnamese Night Market)
  • Stoic
  • LinkedIn Collaborative Articles

Professional Background

  • National Bank of Canada
  • Royal Bank of Canada
  • United Way of Tucson & Southern Arizona

 References available on request 


Copyright © 2026 Caroline Nguyen - All Rights Reserved.

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